Privacy policy

Mana Studio ("we", "us", "our") operates this website. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, in line with applicable Indian data protection law, including the Information Technology Act, 2000 and associated rules.

Information We Collect

When you visit our site or place an order, we may collect:

• Contact details: name, email address, phone number, shipping address
• Order details: items purchased, order value, order history
• Payment information: processed securely by our payment gateway; we do not store your full card or UPI details on our servers
• Technical data: IP address, browser type, and device information, collected automatically via cookies and similar technologies

How We Use Your Information

• To process and fulfil your orders, including shipping and customer support
• To communicate with you about your order, exchanges, or enquiries
• To improve our website, products, and customer experience
• To send occasional marketing updates, only if you have opted in, and you may unsubscribe at any time
• To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share necessary information only with:

• Payment gateway providers, to process your payment securely
• Courier/logistics partners, to deliver your order
• Service providers who help us operate the website (e.g., Shopify), bound by their own confidentiality and security obligations

Cookies

Our website uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to legal or accounting requirements to retain certain records
• Opt out of marketing communications

Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

Contact Us

For any privacy-related questions or requests, contact us at manapatel44144@gmail.com or via Instagram DM at @mana.studio.in.